Open Restore expansions

[Caucasus]

Hi, i need to restore expansions but when im holding “restore” button it doesn’t work. How can i restore my purshaches?

 

[Altaïr]

Hello Caucasus,

Generally the purchase is restored by itself after a while, but it happens that it gets lost. I'll open a private discussion so that we can help you.

 

[SwagFF]

I bought the expansion pack a couple years back on a different account and phone I still have access to that email from where I bought it anyway I can get it on my current phone( I switched from android to iPhone) thank you!

 

[Altaïr]

I bought the expansion pack a couple years back on a different account and phone I still have access to that email from where I bought it anyway I can get it on my current phone( I switched from android to iPhone) thank you!

Hi SwagFF,

Unfortunately that's not a situation we consider as a lost purchase. I'm sorry but we can't transfer a purchase from Android to Ios or vice versa.