Expansions not working

USAA

Man on the Moon
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#1
So, recently, when I start up SFS, it doesn't say I have the expansions, however, I found a solution, of which I just have to open the Google Play Store. As of the last few minutes, however, it hasn't been fixing itself.

What's wrong?
 

Blazer Ayanami

Space Shuttle enthusiast // Retired Admin
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#2
Yeah, it has been reported many many times. You have to be online so the game checks the Play Store, to see if you bought the expansions or not, which means that you lose them when you go offline.

Apparently, this will be fixed on a future update.
 

USAA

Man on the Moon
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#3
Yeah, it has been reported many many times. You have to be online so the game checks the Play Store, to see if you bought the expansions or not, which means that you lose them when you go offline.

Apparently, this will be fixed on a future update.
Well, time to hibernate for 100 years until 1.53.

I have been online though, which makes it even stranger...
 

4KidsOneCamera

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#4
Well, time to hibernate for 100 years until 1.53.

I have been online though, which makes it even stranger...
Yeah, the newest versions of the game seem to be bug city. Luckily though, it seems Stef has been working hard getting bug fixes out. I’m sure it’s on his list of ones to fix asap.
 

bobbblair123

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#5
So, recently, when I start up SFS, it doesn't say I have the expansions, however, I found a solution, of which I just have to open the Google Play Store. As of the last few minutes, however, it hasn't been fixing itself.

Screenshot_20210520-010805~2.png

Another fix is back out to main menu and open game again if purchases don't show. Of course you have to be online for this to work
 

Altaïr

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#6
This is a bit strange, the new version is supposed to fix this.
I guess you updated the game to the last version?
Also, this is rare, but it occasionally happens that some players lose the expansion on update. Check under your google account if you still own it. If it appears you don't have it anymore, please contact me in private, we'll sort this out.
 

USAA

Man on the Moon
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#8
Update: I think I've figured out why its breaking.

Mobizen.

I downloaded it and the expansions broke.
 

Altaïr

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#9
Well, that's a first, I never heard about such a case before. So did you get the expansion back?
 

Sheepy

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#11
I have been having the same issue, even in the past when I tried bluestacks it did not work. Idk if I was online but I cant get it to work.
 

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Altaïr

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#14
Oh great then I want my money back, please fix this, I spent $10 on the full expansion pack and I want my money back after getting nothing
Hello,

I've started a private conversation with you so that we can solve this in private.