Lost all dlc I bought

[Sqxll_banaanman]

Hi I bought all dlc last week because I had full bundle but didn’t get atlas and redstone but now that my iCloud account got locked for some reason I can’t access my purchases anymore please help

 

[Altaïr]

Hi I bought all dlc last week because I had full bundle but didn’t get atlas and redstone but now that my iCloud account got locked for some reason I can’t access my purchases anymore please help

Hello Sqxll_banaanman

If your ICloud account is locked then this is the problem, we can't do anything about that.

 

[Sqxll_banaanman]

Hello Sqxll_banaanman

If your ICloud account is locked then this is the problem, we can't do anything about that.

But can’t you guys give me a key like the last time this happened

 

[Altaïr]

But can’t you guys give me a key like the last time this happened

What do you mean? This is the first time you contact us. Or was is with another account?

 

[Sqxll_banaanman]

What do you mean? This is the first time you contact us. Or was is with another account?

Yeah that was with another account on discord

 

[Midget]

I also bought everything and I didn't get it please help.

 

[ASC]

that problem became an bit more... serious,
i havent bought an single expansion. but my cloud is still fine.

 

[Pink]

I also bought everything and I didn't get it please help.

I'll make a conversation between you and ASoD, who can solve these issues.

 

[Altaïr]

Yeah that was with another account on discord

Not sure what to think about this, but I'll open a private conversation with Carter.