They are very busy, and lots of players already gave tons of ideas (including multiplayer). Discussing about it on the forum is one thing, but they can't afford having a private conversation with every player
Hold the part you want to modify with your finger, and click on the skin button (it's initially a white square). That means you need 2 fingers to do this.
Whatever the Moderators say in official capacity, it is as if I said it myself. Only I or Jordi or Mike (if he is still with us) can override their statements. Do not argue with them.